Website East-Central CASA

Change a Child's Story.


The East-Central Court Appointed Special Advocates Program seeks to promote and protect the best interests of children who have been the victims of abuse and neglect by providing the skilled, dedicated, and compassionate advocacy efforts of trained volunteers.


We believe that every child has the right to a safe, nurturing, and permanent home, and deserves the support and involvement of their community to make this possible.


The Volunteer Coordinator/Case Manager assumes responsibility for supervision, case management, training and coordination of assigned volunteers to ensure quality advocacy for children who have experienced abuse or neglect.


Volunteer Supervision and Case Management

  • Empower volunteers with knowledge and support necessary to effectively advocate on behalf of children who have experienced abuse and neglect.
  • Provide coaching, consultation, support, and motivation to volunteers advocates.
  • Assigns new cases, reviews and approves court reports and provides feedback on cases through regular documented contacts with volunteers.
  • Attends and participates in all case related meetings and court hearings.
  • Utilizes data management system to maintain organized, accurate and up-to-date physical and electronic case records in compliance with program policy.

Volunteer Recruitment and Training

  • Volunteer management including: recruitment, training, supervision, assessment, retention, and recognition.
  • Using National CASA volunteer training curriculum, plans, implements, and evaluates training for new and existing volunteers throughout the year.
  • Makes presentations to assist with recruitment efforts and events as directed by the Executive Director.

Community Collaboration

  • Works with community partners and stakeholders to develop collaborative relationships.
  •  Identifies resources available to children and families.
  • Assists with fundraising events.

Qualifications, Skills, and Personal Qualities

  • Bachelor degree in human service-related field or equivalent combination of education and experience.
  • The ability to communicate with, supervise, and empower volunteers to be effective in their roles – experience with volunteers preferred.
  • Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect; trauma informed care, ACESs and the child welfare system.
  • Ability to hold compassion without judgement for survivors of abuse and violence, their abusers, and individuals with substance abuse issues.
  • Demonstrate collaboration and leadership skills as well as a sound understanding of the principles of volunteer / case management and advocacy.
  • Experience planning and conducting adult training sessions preferred.
  • Commitment to CASA program’s mission and goals.
  • Flexibility with hours, including some evenings and weekends, with an ability to independently manage one’s workload and schedule.
  • Ensures strict confidentiality of agency and client information.
  • Ability to pass criminal background check and valid South Dakota driver’s license required within 30 days of hire.


  •  Full-time; Exempt


  • Please email one PDF file with cover letter, resume, and professional references.
  • Position open until filled.


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