Website South Dakota State University

Deadline:  Open till filled, first consideration 11/09/2020

Salary Range CG IH: $19.07 – $24.30/hour depending upon qualifications plus benefits

12 months, 100% time

SDSU, rated the #2 Best Employer in the State of South Dakota by Forbes, is seeking a self-starter who has a passion for technology to join our team as a Senior Computer Support Specialist for H. M. Briggs Library.  

Job Responsibilities:  The purpose of this position is to maintain, troubleshoot, and support library technologies, assist users, and provide training on technology and software to library employees and patrons. The employee in this position will be expected to research and stay up to date with current technology trends to identify and implement new library hardware, software, and applications. A proactive service attitude will be essential in this role.

Knowledge, Skills & Abilities:

Knowledge of: 

Computer hardware and software
Servers, networking, and security
IT and software trends
Remote support software

Skill & Ability to:  

Diagnose and resolve hardware and software issues
Use strong communication skills to explain technical information clearly to users with varying technology skills
Write clear, concise, and accurate emails, reports, and procedures
Work independently and as part of a team
Learn new technologies and use problem solving skills to resolve system and software issues
Prioritize job duties to meet competing deadlines

Comments:  Knowledge of and experience with hardware, software and troubleshooting is required. Experience working in a library/educational setting, providing user support, project management, training, and planning/managing technology purchases is preferred. Typical working hours are Monday-Friday 8:00AM – 5:00PM. Some evening and weekend hours may be necessary. SDSU is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14. Employment is contingent upon a successful background check. Posting #: CSA00888P

Benefits:  SDSU offers an excellent comprehensive benefits package including medical, dental, and vision coverage for the employee, spouse, and dependents; life insurance; long-term disability insurance; paid holidays; educational assistance; retirement plans; and a generous vacation accrual and sick day allowance. 

Application Procedures:  SDSU accepts applications through an on-line employment site, to apply visit http://YourFuture.sdbor.edu.  [SE8915 – 10717]

South Dakota State University is committed to affirmative action, equal opportunity and the diversity of its faculty, staff and students.  Women, minorities, veteran status and people with disabilities are encouraged to apply.  Arrangements for accommodations required by disabilities can be made by calling 605-688-4128 or sending an e-mail to HR@sdstate.edu.  SDSU prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, gender, marital status, pregnancy, sexual orientation, age, disability, veteran’s status, citizenship or any other protected class in the offering of all educational programs and employment opportunities.  Individuals with concerns regarding discrimination should contact:  Michelle Johnson, Equal Employment Opportunity Compliance & Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007, 605-688-4128

To apply for this job please visit yourfuture.sdbor.edu.