Kitchenware Retail Sales Associate

Job Objective: To assist in daily retail store operations, maintain store inventory and appearance, and lead engaging product tastings and demonstrations.

Job Duties:

• Welcome customers by greeting and offering assistance.
• Recommend, select, and help locate merchandise based on customer needs.
• Provide accurate and knowledgeable assistance with inquiries on product use and maintenance.
• Encourage customer engagement and satisfaction through positive experiences and building rapport.
• Assist in check-out procedures (including handling money, credit cards, gift cards, and checks), bagging purchases, and wrapping gifts.
• Conduct product samples and demos to showcase products for sale including prep and clean-up.
• Aid in digital marketing with social media posts and blog posts.
• Participate in inventory tracking, restocking, ordering, and organizing.
• Open and close the cash register and store, including balancing cash drawers.
• Maintain knowledge of current sales and promotions, policies regarding returns and payments, and security practices.
• Recognize security risks and thefts, and know how to prevent/handle these situations. 
• Promote events in the store and community.
• Assist with cleaning inside and outside the store, including windows, floors, displays, and dishes, to maintain public and employee health.
• Run errands as assigned.
• All other duties as assigned.

Requirements:

• Ability to maintain a high level of positive customer service.
• Passion for and ability to work with food, share this love, and spark culinary inspiration in customers.
• Dependable, timely, and productive.
• Strong interpersonal skills and ethical behavior to manage company’s assets and focus on quality.
• Ability to listen and communicate effectively and professionally.
• Ability to remain calm and professional during peak periods of activity.
• Ability to adapt and multi-task.
• Ability to bend, twist, squat, and lift up to 30 lbs.
• Patience with customers, vendors, and co-workers.
• Stay up-to-date on industry trends and all items available in store.

Education and experience:

• High school diploma or equivalent
• Basic retail, customer service, and business administration knowledge
• Relevant product knowledge and training
• Strong experience with and knowledge of preparing food
• General math, Word, Excel, and internet skills, including social media

Pay:

• $12-$13 per hour
• 25% off in-store purchases

Hours/Timing:   

• Two to three 6-hour shifts per month, primarily Saturdays
• Additional hours may be available throughout the week and during peak holiday seasons.
• Preference given to candidates who can work year-round, including the school year.